Wednesday, 28 August 2013

Ask what if? then go do!

One of the great questions real leaders often ask is What if ...?

Following through on the answer/s is paramount to success.

I often use wotif.com to book accommodation. When my wife travels with me we often go for the mystery deal to add to the fun of travel.

I have always found wotif great to do business with. They have stepped up their value recently.

24 hours after I made a booking yesterday on wotif I received the following email:

"Hi Ian,

We hope you're looking forward to your stay at Rockford Adelaide from 02-Sep.


Our friends at godo.com.au have some great offers on things you might like to do while in Adelaide. Have a fantastic trip!"

Cool hey? 
It really doesn't take much to improve the experience for our customers/clients.

Like all aspects of performance improvement and delivering value, it's about asking What if ...? followed up by go do.

Be the difference you want to see in the world.
Ian


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