Sunday, 25 October 2015

A simple yet profound way to improve performance

When performance is short of shared expectations/understanding, either a process (or policy, procedure, practice, system) can be improved or people aren't following the process (or policy, procedure, practice, system).

Usually when people aren't following the process (or policy, procedure, practice, system), they either don't understand it, or they don't feel that it's enabling them to bring their very best to their work.

A simple yet profound way to improve performance is to every day be looking at processes, policies, procedures, practices, and systems, and asking: Does this mean it's simple for people to bring their very best to their work? and then taking action accordingly.

Be remarkable.
Ian
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