You've probably noticed that listen and silent are made up of the same letters. My thanks to my friend and client Rob Zadow from 360 Private for reminding me of this recently.
For me these two powerful words have strong association and are an awesome combination used by every successful leader I know.
Ordinary leaders rarely ask questions yet give the impression that they have all the answers.
Some leaders asks lots of questions and then confuse other people's answers with their own.
Remarkable leads ask great questions and have the common sense to be silent while listening to people as they give their answers.