Monday 7 April 2008

The happiness factor - now a legitimate part of a success strategy

Around 15 years ago I made a comment to an audience that happy staff equals happy customers. Many people laughed. Today the happiness factor is no longer considered a joke, rather a legitimate component of a success strategy. Larry Page, one of the founders of Google, recently named by Fortune magazine as the best place to work in the US, is on record as saying that a central part of the company’s strategy is to ensure that its employees are happy.

There is even a new form of psychology called 'positive psychology'. The most famous exponent as far as I know is Dr Martin Seligman. There are a number of great questionnaires on his website to measure your happiness. I highly recommend them.

Even more I highly recommend that you make employee happiness a key component of your strategy. Who knows maybe one day your company will be rated as the best place to work!

Be remarkable
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