Friday 20 March 2015

Simplification without losing the profound

In a great article Culture: Why It's The Hottest Topic In Business Today, Josh Bersin says "We believe simplification is becoming the next big thing in business." I couldn't agree more.

Just reflect on the last 24 hours of your life for a moment. You've been busy huh?
And I suspect not as productive as you really want to be.

In so many areas we have over complicated our lives.

In your business, how remarkable (conspicuously extraordinary) is your management? 

I define management as the practice of making it simple for people to bring everything remarkable that they are to everything they do. Management is therefore all about your PPPPS's (your processes, policies, procedures, practices and systems).

Do your PPPPS's make it simple for your people to bring everything remarkable that they are (that one-of-a-kind that each of us is) to everything they do? 

If you answered no or only in some areas you have a lot of simplification work to do.

As you do this work be very careful not to over simplify and therefore lose the profound.

Engage your employees in simplifying your PPPPS's. Continually ask this question: Does this enable people to bring all that is remarkable about their humanity to this transaction/interaction?

Leadership is very different to management. I define leadership as the art of inspiring people to bring everything remarkable that they are to everything they do. Is your leadership doing this? If your answer is no or not as much as it should be, then you need to simplify how you lead.

Of the many faces of real leadership to improve yours I would begin by exploring and making changes or modifications in 3 areas:

1) Are people inspired by your in person story telling and messaging?

2) Are you engaging in candid conversations with people every day about their work; appreciating them when they do well, and helping them to be accountable when their performance falls short of agreed standards/expectations?

3) When people leave meetings you have chaired are they leaving inspired and crystal clear on the actions they need to take?

Be remarkable.

"Everything Should Be Made as Simple as Possible, But Not Simpler"
often attributed to Albert Einstein

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