Monday 24 May 2021

The three essentials for making a brilliant hybrid work model

Hybrid workplaces are now reality. Working sometimes in a central place and sometimes away from that place.

I have many clients excelling in this new world of work. Our conversations about being able to thrive in this new world are centring around three essentials, role clarity, belonging and wise leadership.

Role Clarity

Role clarity has always mattered. The wise have long discarded job descriptions. The wise ensure that role clarity revolves around relationships and what value is being delivered and exchanged with each other.

More about role clarity here.


The Zoom room may be the most popular meeting place. It's also become unpopular through overuse. Be wise by ensuring people feel valued and cancel all unnecessary meetings.

The eminent psychologist and philosopher William James famously observed:

"The deepest principle of human nature is the craving to be appreciated."

This matters more than ever in the hybrid workplace.

There are many simple and common sense actions for expressing your appreciation to your employees. All of them contribute to them feeling more valued.

Here are just a few:
  • Catch people doing things right and doing the right thing.
  • Give people genuine compliments.
  • Informally and formally celebrate with people what is going well for them.
  • Always say please and thank you and mean it.
  • Be courteous and kind.
  • Share stories about the successes of your people.
  • Be compassionate.
A further simple yet profound way to help people feel valued is to find out what is really important to them and then help them to achieve whatever it is.

The more people feel valued, the more they will deliver value to others, and the more they will live the behaviours of your values. You can see why I say repeatedly that there ought to be a strong, unbreakable bond between values, value and valued.

When people feel valued they can tell you why they feel that they belong.

Wise Leadership

To be wise is to be true to yourself regardless of the situation. It requires a willingness and an ability to be vulnerable. It’s often exhilarating and uplifting, yet also lonely and challenging. 

To thrive wise leaders need a cohort, a safe, peer group place to be and belong, to feel and think out loud, to support others and to be supported. Where is your place? Should you be looking for a place check out Wise Leaders Online Village here.

Wise leaders play nine roles. They are the subject matter for a series of videos and posts that I'm currently creating. Heres the latest with links to the previous.  

Coach and Mentor
  • Conversationalist
  • Synthesiser
  • Truth-teller
  • Presenter
  • Facilitator
  • Story-teller
Shared-view Sustainer
  • Pragmatist
  • Negotiator
  • Peacemaker  
Become the wise leader you want to be.

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