Monday 26 September 2016
"Key human indicators" trump the traditional and tired KPI's
‘Everybody Matters The Extraordinary Power of Caring for Your People Like Family’ by Bob Chapman and Raj Sisodia, is a close second.
I've placed both these books on my top 21 recommended business books for people who want to change what’s normal should read here.
Of the many great take aways from ‘Technology vs. Humanity’ the concept of "key human indicators" as a far better way forward than the traditional and tired KPI's (Key Performance Indicators) got me very excited and led to a lot of thinking about how I can best integrate the concept in ways that benefit my clients.
Of the many great take aways from ‘Everybody Matters’ " ... process must serve the people not the other way around ..." was a favourite and also resulted in a lot of thinking about ways my clients could benefit.
More take aways from Technology vs. Humanity here.
An appreciation of both “key human indicators” and “process must serve the people” are keys to finding your treasure inside The Appreciative Leader Handbook.
I know your treasure is in these places yet I don’t know exactly where. As I said in my last post “what I say is important yet nowhere near as important as what you hear yourself say to yourself, and then do your own unique work.
PS I’m currently reading ‘64 shots: Leadership in a crazy world’ by the retired long term CEO of Saatchi & Saatchi, Kevin Roberts. This book too might end up making my top 21 list! Kevin introduces a wonderful idea that the COO role (insert your own role) of business is that of a plumber, someone who handles blockages and potential blockages, and prevents blockages. This is what Appreciative Leaders do. You?