It amazes me that in organisations everywhere problems/challenges/disruptions are not seen as opportunities to innovate. Set yourself apart from the rest and innovate every day.
I define innovation as changing what’s normal when sameness or the status quo is no longer serving you. Four steps precede sustainable innovation. They're pictured below.
The first step, the fertile ground is the insight, idea or inspiration.
Often these come from a problem/challenge or disruption and a subsequent dip in performance.
Often the insight, idea or inspiration is all there is. The politicians infamous thought bubble is a great example. In their case very rarely does anything innovative actually happen and the status quo is returned too or worse.
In the best organisations the dip in performance is seen as the great opportunity. When this is grasped implementation of insight/idea/inspiration actually happens.
An after-action-review should be a game-changer because the best time to review performance is as soon as possible after the performance. This is why all of the top sports coaches speak with their players in the rooms straight after the game!
Integration of new perceptions with what is already working well for you should be done next.
I recommend the following 5 stage format for after-action-reviews and integration work:
1) Review one implementation action at a time and answer the following questions what happened and why? what did we learn, relearn, and unlearn? How can we be better, wiser and more valuable in applying these learnings? Who will we become? What will we do next?
2) Determine with your colleagues how your answers will be integrated with what is already working well for you.
3) Upgrade your individual, team and organisational plans and co-promises on a page accordingly.
4) Reflect new perceptions in appropriate standard operating procedures, policies and practices.
5) Upgrade learning and development materials.
Do Your Work.
Be remarkable.
Ian
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