Heart-leadership is a digitally-savvy, human-centred design approach to the three pillars of a thriving, modern enterprise – people leadership, process innovation and progress sustainability.
Hear Your Heart (People leadership) is the art of seeing, sometimes unearthing, mostly magnifying and enhancing people's essence including your own.
Ask Your Head (Process innovation) is the collaborative work of ensuring processes make it simple for people to bring their essence to their work. (NB processes include policies, procedures, practices, philosophies, principles, structures and systems).
Engage Your Hands (Progress sustainability) is the joyful craft of ensuring progress towards possibility (desired new reality, shared goal/objective/aim) is kept visible.