Wednesday 2 September 2020

Lead people. Manage processes

In a workshop with CEO’s in 1990 I declared people management dead and that the new management was all about processes. 

There were a lot of sniggers in the room and a couple of out loud laughs.

Nobody sniggers or laughs anymore.

Mind you the pandemic is highlighting that some people still think people can be managed. Don't be tempted. People need to feel appreciated, valued and loved. This is real leadership.

People leadership is the art of seeing, sometimes unearthing, mostly magnifying and enhancing people's essence including your own.

People leadership needs to be in harmony with process innovation

Process Innovation is the collaborative work of ensuring processes make it simple for people to bring their essence to their work. (NB processes include policies, procedures, practices, philosophies, principles, structures and systems).

People leadership and process innovation are two of the three pillars of Heart-Leadership. The third pillar is progress sustainability. Learn more.

Make it your business every day to lead people and manage processes. You will make sustainable progress when you do.

There's more videos and podcasts here to help you.

A key action is to ensure that every day you and your fellow employees are systematically reviewing and updating your processes so that it is always simple for people to bring their essence to their work.

Be remarkable.


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